Question 1

Are these real grains or a "starter"? I'm told the starter only contains 7-9 strains of beneficial yeast vs. the 56 strains in regular grains.

Accepted Answer

These are real grains.  I received mine during summer via USPS and they were warm so I kept them in the refrigerator for 5 days and then started the activation procedure as directed (using store pasteurized whole milk for 1st four batches) and now make a quart every-other day now.  I get raw milk to use and let stand in glass Ball quart jars with cheesecloth or linen caps held on with rubber bands.  Mine set for @ 24 hours when kitchen cabinet is above 75 degree F, and up to 36 hours from 65 -75 degrees.  When the whey separates out (semi-milky liquid) to the bottom; which, can be stirred back into the kifer,  at this point I cut back the time by 2-4 hours.  To get a thicker cream I let set for 12 - 24 hours in cabinet (out-of-sunlight) to pour over frozen fruit with a drizzle of honey/maple syrup, it's better than ice cream! Use cream kefir for smoothies (milkshake style), scrambled eggs, oatmeal (hot) cereal etc..  Regular kefir I refrigerate  after separating out grains for drinking (w/honey or maple syrup), cold cereals, regular smoothies, cooking & baking (for baking increase by 25% for milk amount with organic whole wheat) but watch during cooking time and adjust baking times accordingly.  My last A1c test for diabetes was normal for the first time in 10 yrs with medication reduction and my obese son has lost 60 lbs in less than 1 yr with diet change w/exercise routine.  I also make kefir cream cheese dips(s), cheddar cheese and trying other foods with kefir.  Recipes included via email are what I primarily use as my guide.

Question 2

what is the  guarantee

Accepted Answer

That they will be alive and well when you receive them. If they fail to revive we will send you a new order for free.

Question 3

Is the seller's facility subject to government health inspection? How do I know these grains are handled with clean hands and sterile equipment?

Accepted Answer

Yes by law we are subject to health inspections, and I assume most other sellers fly under the radar and get away with not filing for a permit but we have a Food Manufacturers permit from the state of Texas.

Question 4

What is the shelf life of the package? In other words, how much time do I have, after the package arrives, before the grains need to be revived?

Accepted Answer

We have experienced the grains lasting up to 8 weeks in the postal system, however this may not always be the case. Our guarantee also only applies if the grains are revive when you receive the grains.

2 TBSP Milk Kefir Grains and ebook “Milk Kefir Unleashed by Thomas Egbert” - Fresh Live Active Probiotic Starter Cultures

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