Visionis VS-AXESS-1ETL One Door Network Access Control System Panel Controller Board and Power Supply Cabinet for 1 Door Security with TCP/IP Wiegand and Desktop Software 10,000 Users

Excellent quality, software is great and easy to use, tech support is US based and very responsive and helpful. Has all the bells and whistles that most anyone short of the NSA would need and the price certainly beats the other brands out there that seem to be have very little difference. My only gripe is the lack of a battery connection for a backup battery, but my system in on a 3kW UPS that handles my modem, phone system, CCTV system, network equipment, etc for at least 6 hours and Ive never had a power outage last longer than 20 min where I live. Only other negatives are limited wiring space in the enclosure and metric(?) strange non standard knockouts in less than ideal locations. Again, not really a problem, I simply pulled my own holes, and Ive worked on units that were 15x the price with even less room, so a non issue really. Kudos to their first class tech support with a little issue I was having getting it to connect to my network.

Olga was as helpful as any tech support person I have ever experienced. She demonstrated such patience with me and my problems that I required help with. My expectations of the access controller and their software fully met!

Wiring diagram is dysfunctional. Couldn't get exit buttons to work unless I waited the com wire to the buzzer feed. Support is less than desirable. Once set up properly, it works great.

Very solid product with great software. I had a little issue adding a keypad so I called tech support and John was super helpful in walking me through the process and getting me up and going quickly. He answered all my questions and walked me through a few other processes. Absolutely recommend this product, great value!

No complaints, I have not used it much but after an hour of playing with it on the desk, it looks good.I will update you if that changes.And the software works! (Win 10)

Extremely difficult to Activate the unit during Initial set up. Called customer service multiple times and left message with a real person, which was surprising but I never got a callback from tech-support.

the unit came with everything needed, will do business again with this product

Nice